Download The New & Improved App!
We recently updated our app to a completely new version. If you have the old version you will need to update to the new app found in your app store.
EP311 allows citizens to become the eyes and ears of the community.
Requests submitted from EP311 are sent to the appropriate City Department. Photographs may be easily attached. If enabled, the mobile device GPS and location services on your mobile device will to help pinpoint the service issue location –or you may enter the location yourself. The app also provides for language translation.
Service requests will be routed to the appropriate department –so you don’t have to know which department to contact.
Users will receive status updates as the service request is handled by the department.
Citizens may also View, Add Comments to, and Follow requests created by other users.
The app is available for Apple iPhone and Android devices and can be downloaded for free by searching for “EP311” in the Apple Store or Google Play Store.
If you don't find your concern listed online or on the app, please call 3-1-1to ensure proper routing.