Municipal Courts

FAQs

Parking FAQs

Reminder: If the defendant wishes to contest a violation: they must do so within 14 calendar days.

1. If I forget to display my placard, will my case be automatically dismissed?

No, Defendant needs to set up a hearing and present proof to the Judge.

2. I received a ticket last month: can I schedule an appointment?

No, Defendants have 14 calendar days to dispute parking violation (no exceptions).

3. I was driving my mom’s car and received a handicap violation: does she need to appear to the hearing?

Yes, the owner of the placard & driver must be present at hearing.

4. If I don’t pay my parking violation: will it turn into a warrant?

No, parking violations do not turn into warrants because it is a civil case.

Note: Balance needs to be paid off in order to avoid fees.

5. I cannot pay my ticket in full, is there a way I can set up a payment plan?

No, only partial payment can be made on cases but no formal payment plans for parking.

Note: If a partial payment is made, delinquent fees will apply.

6. I am not able to come in to my scheduled appointment; Can I reschedule?

No, we do not reschedule parking appointments. (No exceptions)

7. How long do I have to pay off my violation?

44 days to avoid late and collection fees.

8. Can I hire an attorney for my parking violation?

Yes, an attorney may file an entry of appearance within 14 calendar days but the defendant must appear with the attorney.

The owner of the placard must also appear if applicable.

9. Can someone else set up a hearing in my behalf?

No, the driver of the vehicle must receive hearing instructions.

10. If I don’t agree with the Judge’s decision on my case; Can I appeal the decision?

Yes, defendants need to pay an appeal fee of $10.00, file a petition, and pay all fines.

Note: it is not a new trial. The appellate Judge will only review the hearing recording (if any) and the brief that is filed.

11. I lost my ticket: can I still dispute my violation?

If the ticket is in the system, we will print a copy and proceed with a hearing.

If the ticket is not in the system, we cannot proceed.

If the ticket is legible, the defendant can take it to any of the substations or downtown, and staff will enter in the system.

12. What do I need to take to my parking hearing?

Needs to bring a citation, driver’s license/ID, and printed proof.

Any documents/evidence that you would like the judge to review.

13. If I was driving someone else’s vehicle and received and parking violation (other than a handicap violation) does the resisted owner need to be present at hearing?

No, only the person who parked the vehicle needs to be present.

Community Service FAQs

Where can I go do my community service?

We have a list of sites to choose from. Defendants granted 20 plus hours may choose up to two locations.

Can I go to a location that is not in the list to do my community service?

A Supervisor is the only one that can approve a location that is not on our list.

Can I change the location where I am doing my hours?

Yes. We can issue you an update time sheet, too, or the new location can provide their own proof of the hours you did.

Can I turn in my community service hours late?

Yes, however Judge will decide whether or not to accept your hours late. There is no guarantee, so please call for an update on your case after submitting late Community Service hours.

I do not think I will finish my hours by my due date, can I get an extension?

OPTION A. The Judge is the only one that can grant or deny an extension.

OPTION B. Turn in your completed Community Service hours late and check for updates on whether or not Judge accepted them. Meanwhile you’ll be set up for a Did Not Comply hearing and depending on the Judge’s decision, you may or may not have to attend this hearing.

OPTION C. Finish completing your late Community Service hours and present them at your Did Not Comply hearing for the Judge review.

I did not do my Community Service hours, or they are incomplete, what are my options?

You will be set for a Show Cause (Did Not Comply) hearing to explain to Judge why you did not comply -or- you can pay off the citations and you do not have to do the community service.

If I do not turn in my Community Service hours, will I get a warrant?

If you were granted Community Service hours at an Indigent Hearing and do not turn in your hours, you will be set for a hearing where you will come and explain to the Judge why you didn’t finish your hours on time. However, if you do not show up to your hearing, then a warrant can activate.

If I get my GED/CDL License, can the count as community service?

Yes. Submit the GED certificate or any proof that you passed/got certified. We can present it to the Judge and it will be at his/her discretion whether or not to accept it in the lieu of Community Service hours.

I already turned in my community service what do I do next?

Call in 5 business days to get a status on your case. We still have to verify the community service and then apply credit to each citation.

Can I email/fax my community service time sheet?

If defendant does not live in EL Paso, they can email it. No faxes time sheets are accepted.

Can my husband/wife turn in the community service time sheet for me?

Yes. Anyone can turn it in for you.

What time can I turn in my community service?

From 7am-6pm at any window at the Municipal Court.

What time can I go get a community service time sheet?

From 8am-5pm