Planning & Inspections

One-Stop Shop

The City of El Paso’s One Stop Shop is designed to better serve the public with their licensing and permitting needs by consolidating land development, licensing, and permitting assistance into a single location.

The One Stop Shop is the primary intake point for land development, building permits, and most business licenses. It also serves as a primary payment location for all building and over-the-counter construction permits and most other City applications and licenses.

Representatives from the Planning and Inspection Department, as well as other City departments involved in the development and licensing process, are available at our information counters to answer questions and offer guidance and assistance during the design, review, and inspection phases of the development process.

Before You Arrive, Get In Line

Get In Line

Contact

811 Texas Ave. El Paso, Texas 79901
(915) 212-0104
[email protected]
Fax: (915) 212-0105

Hours of Operation

Effective Oct 30 2023

Call Center Hours:
Mon - Thur 7:00 a.m. - 5:30 p.m.
Fri 8:00 a.m. - 11:30 a.m.

Lobby Hours:
Mon - Thur 8:00 a.m. - 5:30 p.m.
Fri 8:00 a.m. - 11:30 a.m.

51K

Performed Inspections

697

Commercial Permits Issued

1.3K

Residential Permits Issued

55K

Phone & Walk-in Customers Served at our One-Stop Shop

Updated Plan Review & Submittal Fees

Effective September 1st 2025, the fees listed below will be applied. These fees will be charged at time of plan submittal.

A partir del 1 de Septiembre de 2025, se aplicarán las tarifas que se detallan a continuación: Las tarifas se cobrarán al momento de ingresar planos.

Submittal Types	FEES
Residential, Tenant Improvement, or Commercial Alteration Expedited Plan Review Submittal Fee	$200.00
New Commercial or Commercial Shell Expedited Plan Review Submittal Fee	$400.00
Residential Submittal Fee Deposit (amount will be credited to permit fee)	$200.00
Commercial Submittal Fee Deposit (amount will be credited to permit fee)	$400.00

Interactive Maps

Zoning Map - The Zoning Map is used to search for zoning, municipality limits, MTP, and others.
Infill Development Areas - Use to see if your property is within the Infill Development Area.
Economic Development Map - The Economic Development Map is used to search for incentive areas and other economic development-related overlays.
Flood Zones - Search for flood zones around the city.
Preliminary Flood Zone Map - Search the 2020 preliminary flood zones.
New Construction - See what is being built around the city. (Click on the dots for more information)
Historic Areas - Search here to see if your property is designated historic.
Telecommunication Facilities in City ROW - Search for these sites, labeled by status (issued, expired, pending, or canceled)
Neighborhood Associations - Organized groups of residents who work together to improve and maintain quality of life.

Questions

When do I need a permit? A permit is required to construct, enlarge, alter, repair, move, demolish or change the occupancy of a building or structure within the City of El Paso's jurisdiction. View a full list of details here.
How do I submit plans? Utilize the bins provided outside the One-Stop Shop located at 811 Texas Ave. (Please do not leave cash or checks in bins outside the One-Stop Shop.)
How do I submit plans electronically? Visit the Citizen Access Portal.
How can I pay online? Visit the Citizen Access Portal.
Where do I pick up plans? Send an email to [email protected] or call the One-Stop Shop at (915) 212-0104.
How do I renew licenses or permits? Email [email protected] or call the One-Stop Shop at (915) 212-0104.

For all other questions: Please call (915) 212-0104 or send an email to [email protected].