Fire Department

Administration & Emergency Operations Response


The headquarters for the department is currently at 416 N. Stanton, occupying the 2nd floor, 3rd floor and part of the 5th floor. The following divisions operate out of the headquarters building:


Logistics operates out of 8600 Montana, currently occupying the back half of the building. All equipment, apparatus, and supply needs are handled by the Logistics Program personnel, to include:

Training Academy

The Training Academy is located within Ascarate Park at 6800 Delta. The Academy annually trained between 30 to 60 recruit personnel and provided nearly 50,000 continuing education hours to department personnel. The programs located at the Training Academy are:

9-1-1 Emergency Communications

The 9-1-1 Emergency Communications Program, as well as the Office of Emergency Management, are located in the 9-1-1 Center at 6055 Threadgill Ave. The facility is operated by the El Paso 9-1-1 District. The Emergency Operations Center for the city and county of El Paso are located at the same facilities.

The programs located at Communications are:

Safety & Health Outreach Center

The Safety and Health Outreach Center is located at 5415 Trowbridge Dr. Multiple community outreach events are held there including vaccination clinics, public education events, tours and media demonstrations. The programs who use the facility include:

Emergency Operations Response

Fire Operations Divisions

Fire Operations is responsible for the emergency response of the Fire Department. The section consists of three shifts of firefighters that work twenty-four hour shifts and medics that work twelve hour shifts. The first line apparatus include:

Typical Response to Fire Incidents

Single or Double Response
Most fire department responses are handled by either one or two units. These types of incidents include most grass fires, dumpster fires, vehicle fires, medical emergencies, etc. When the incident involves a higher hazard, the number of fire units responding increases proportionately.

Primary Response
A Primary Response (also known as a 3:1:1:1) is sent for most larger incidents such as a structure fire. All primary responses will be assigned, at a minimum, 3 Pumpers (Engines), 1 Aerial, 1 Rescue and 1 Battalion unit are sent.

Full Response
A Full Response (also known as a 4:2:2:2) is sent when the fire is significant in intensity, magnitude, or scope and will require resources or equipment beyond the capabilities of the primary response. All full responses will be assigned, at a minimum, 4 Pumpers, 2 Aerials, 2 ambulances (one being a Rescue) and 2 Battalion Units are dispatched.

Multiple Alarms
A multiple alarm is when additional resources are sent to the same location of a previous full response. These are generally very large incidents (usually fires) where additional staffing and units are required.